Community Lead

Remote

OpenSea is looking for an entrepreneurially-minded individual to act as an evangelist, liaison, and onboarding specialist. Ideally, this individual would be a self-starter with experience using decentralized technologies, combined with some experience in customer success and marketing at an early stage software company.

Roles and Responsibilities

  • Guide partners through the process of getting set up on OpenSea launching white-labelled digital marketplaces.
  • Onboard new users and ensure their continued success as NFT traders
  • Maintain and promote a vibrant community culture.
  • Synthesize insights from community interactions and surface critical issues to the engineering team.
  • Keep internal and external informational resources up to date in an environment of rapid iteration
  • Contribute ideas and effort to our brand, content, and community strategies.

We’re looking for

  • Technical knowledge and understanding of decentralized technology.
  • Strong work ethic, hustle, communication, writing ability, and business development sensibility.
  • Comfort with semi-technical tasks like using an admin panel and running scripts from the command line or willingness to learn how to do them.
  • Deep curiosity, relentless resourcefulness, and a growth mindset.
  • Perfect comfort with frequent context switching
  • Ability to effectively prioritize tasks in a rapidly shifting landscape.
  • Passion for decentralized technology.

Nice to haves

  • Experience leading a community
  • Marketing experience
  • Experience writing HTML
  • Familiarity with Word Press
  • Deep experience using decentralized technologies